What is the MOQ for Aoying leveling caster wheels?
MOQ depends on the model mix, packaging request, and destination. Send the model code, target quantity, and country so Aoying Caster can confirm the practical MOQ for samples or batch orders.
Aoying Caster buyer support
FAQ for overseas buyers and distributors.
Practical answers for MOQ, samples, OEM/ODM production orders, PDF drawings, and distributor cooperation for Aoying leveling caster wheels.
Can overseas buyers order samples before a bulk order?
Yes. Trial samples can be arranged after the buyer confirms the model, PDF drawing, mounting requirement, and shipping method. Sample cost and freight are confirmed during RFQ.
Does Aoying Caster support OEM or ODM production orders?
Yes. Buyers can discuss wheel material, color, bracket finish, carton marks, labels, and drawing-based changes. Feasibility is confirmed after reviewing drawings, samples, or technical requirements.
Are PDF drawings available for each product?
Yes. The current site provides PDF drawings for GDN-40, GDN-60, GDN-80, GDN-100, GD-120, and GD-150 variants. Use the PDF drawing as the source of truth for mounting and dimensions.
Can distributors use the product photos and drawings?
Qualified distributors can use Aoying Caster product photos and drawing references for catalog preparation, listings, and regional stocking discussions after cooperation terms are confirmed.
Is this site for Aoying branded products or production orders?
Both. The current site promotes Aoying Caster's own GDN/GD leveling caster wheels while also inviting OEM/ODM production orders based on buyer drawings, samples, and distributor requirements.
What materials are available for the caster wheel?
Our standard wheels are made from durable nylon (PA). Optional materials include polyurethane (PU) for enhanced floor protection, rubber for vibration dampening, and stainless steel housing for corrosion-resistant environments. Submit an RFQ with your application details to discuss special material requirements.
Can your leveling casters handle uneven concrete floors?
Yes — the integrated leveling foot features a threaded stem adjustment range that compensates for typical concrete floor unevenness. Combined with the swivel mechanism for easy repositioning, our casters ensure stable, level support on imperfect surfaces. Contact us to discuss your specific floor conditions.
What is the height adjustment range of your leveling casters?
The adjustment range varies by model and must be confirmed against the factory datasheet or approved drawing. Send the required leveling travel, mounting details, and equipment base dimensions so we can confirm a suitable standard or OEM configuration.
How long is the lead time for standard orders?
Standard stock models typically ship within 7–15 business days from order confirmation. OEM and custom orders generally require 20–30 business days depending on quantity and specification complexity. Our sales team will confirm the exact timeline with your quotation.
Do you provide free samples?
Sample fees and shipping are confirmed per quotation. For OEM or custom samples, tooling or setup costs may apply depending on the specification. Contact our sales team to initiate a sample request.
What payment terms do you accept?
We accept T/T with 30% deposit and 70% balance before shipment for new customers. Letters of Credit (L/C) are available for large-volume orders. Discuss flexible payment arrangements with our sales team based on your order size and history.
Can you customize the wheel color or material?
Yes — we offer custom wheel colors, alternative materials such as PU, rubber, or specialty nylon variants, and various surface finishes for OEM orders. Minimum order quantities apply to custom production runs. Share your specifications and we will provide a feasibility assessment and quotation.
Do you support private label packaging?
Yes — we provide full private label packaging including custom carton printing, product labels, and brand markings. Simply supply your artwork files and packaging specifications, and our team handles production packaging to your requirements. Contact us to discuss your branding needs.
Can I get leveling casters with my own thread size?
Custom thread requests can be reviewed for OEM production. Send the required diameter, pitch, thread length, engineering drawing, and order quantity; feasibility, tooling, samples, and pricing are confirmed per quotation.
How do you pack leveling casters for export shipping?
Each caster is individually polybagged, packed in an inner box, then placed in a master carton with foam padding for transit protection. Full container load (FCL) shipments are palletized and secured for safe ocean freight. Custom export packaging is available upon request.
What IP protection ratings are available for your leveling casters?
IP or washdown suitability should be confirmed by the exact caster configuration, sealing design, wheel material, and test documentation required by the buyer. Send the target IP rating, cleaning method, and application environment so Aoying Caster can confirm feasible options before quotation.
Are your leveling casters FDA-compliant or food-grade?
Food-grade suitability depends on the selected materials, contact zone, cleaning process, and destination-market requirements. For food processing projects, specify the stainless grade, wheel material, and any required documentation; Aoying Caster will confirm what can be supplied with the selected configuration.
What GMP documentation do you provide for pharmaceutical applications?
For regulated projects, include the required documentation package in the RFQ. Depending on the material and order terms, Aoying Caster can support component drawings, material declarations, inspection records, and batch or lot references agreed before production.
What is the difference between flange mounting and stem mounting?
Flange (F-type) mounting uses a bolt-through base plate secured to the equipment frame — ideal for heavy loads and permanent installations. Stem (S-type) mounting threads directly into the equipment base via an M-series or imperial threaded rod — best for compact spaces and height-adjustable applications. Both types are available across our GDN and GD series.
How do I calculate the required load capacity for my equipment?
Start with the total equipment weight including maximum payload, caster count, center-of-gravity distribution, movement frequency, floor condition, and any shock or vibration. Aoying publishes the factory dynamic rolling-test load per caster; it does not publish a multiplied static rating. For stationary use, every leveling foot must be fully lowered and engaged so the wheels are relieved. Send the application details for final model review before quotation.
What is the expected service life and warranty for your leveling casters?
Service life depends on load, floor condition, operating speed, chemical exposure, installation quality, and maintenance interval. Warranty terms are confirmed in the quotation or purchase documents for each order, and Aoying Caster can recommend inspection intervals based on the application.
Do you offer ESD or anti-static leveling casters?
Yes. ESD or anti-static wheel compounds can be discussed for electronics, laboratory, and controlled-environment projects. Please specify the target resistance range, floor system, and required test method so the quotation can confirm the correct configuration and documentation.
Are bulk discounts available for large-volume orders?
Yes. We offer tiered pricing starting at 500+ pieces per model, with additional discounts at 2,000+ and 5,000+ unit levels. Mixed-model orders can be combined to reach volume thresholds. Contact our sales team with your projected annual consumption for a customized quote with volume pricing.